Saturday, January 24, 2009

Leapster2 touchscreen doesn't work

It took me a while to find in the web why the touchscreen of my son's Leapster2 had stopped working So I am posting the solution I found on the LeapFrog site. It works like a charm:

Question:
Why doesn't my Leapster2 respond to the stylus pen?

Answer
If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:

1) Ensure that a cartridge is not inserted
2) Hold down the Hint button while turning the unit on
3) When the LEAPSTER menu screen appears, press the A button
4) Touch each of the crosshairs that appear with the stylus
5) Restart unit

http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=1736&p_created=1221582020


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77 comments:

  1. UnknownJanuary 31, 2009 at 4:52 AM

    this worked perfectly. thank you!

    ReplyDelete
  2. Rafa BallesterosJanuary 31, 2009 at 9:52 PM

    No problem. It took me a while to find a solution so I posted it here for quick use

    ReplyDelete
  3. AnonymousFebruary 27, 2009 at 9:47 AM

    Thank you so much for this! I was about to run out and go buy another one but thought I would google this problem and found your solution. It worked like a charm : ) Thanks for saving me the $60 I would have spent!

    ReplyDelete
    Replies
    1. Rafa BallesterosMarch 28, 2013 at 5:09 PM

      You're welcome!! I just saw this comment from the past!!! :D glad I could help!

      Delete
  4. ChaseClefMarch 14, 2009 at 10:10 AM

    Worked great!! Thanks

    ReplyDelete
  5. joelsgirl_KellieMay 18, 2009 at 11:11 PM

    THANK YOU SO MUCH! We live overseas, and a new unit is $135! I am so glad I didnt spend all that money on a new one when the screen just needed to be calibrated!

    ReplyDelete
  6. CarlosAugust 5, 2009 at 9:51 PM

    Thank you so much!!!!!! You are a good friend!!! God bless you. I live in Brazil. My daughter is happy again!!! tanks a lot

    ReplyDelete
  7. Anna M.November 11, 2009 at 9:50 AM

    Thank You!! I was about to throw it away! YAY!

    ReplyDelete
  8. UnknownDecember 12, 2009 at 12:06 PM

    Thanks!

    ReplyDelete
  9. JoeDecember 31, 2009 at 7:41 AM

    Top Banana!! My boy can carry on playing his game now :)

    Thank you

    ReplyDelete
  10. StuartMarch 28, 2010 at 5:34 AM

    Worked a treat - many thanks...

    ReplyDelete
  11. CoriAugust 6, 2010 at 12:01 PM

    Wow! I cannot thank you enough! You made two little boys very happy! Thank you for being so smart! And thanks for posting this!

    ReplyDelete
  12. UnknownSeptember 4, 2010 at 10:27 PM

    Worked great...thank you!

    ReplyDelete
  13. UnknownNovember 9, 2010 at 9:08 AM

    Thank you thank you thank you thank you!!!! I was freaking out this morning b/c it wasn't working and it's only a month or so old and we already bought a bunch of games for xmas.

    ReplyDelete
  14. The Fox FamilyNovember 10, 2010 at 7:24 AM

    Thank you! Thank you! I was totally bummed... I just figured we had worn it out after handing it down to child #2! Thanks for saving me $$$!

    ReplyDelete
  15. JessicaNovember 26, 2010 at 3:00 PM

    Thank you! My son dropped his Leapster and I thought it was a complete loss. This fixed it!

    ReplyDelete
  16. Matt TennisonNovember 27, 2010 at 8:26 AM

    You are brilliant! I was to the point of being angry with Leapfrog and getting ready to throw this away! This worked like a charm and my stress level is back down to normal. THANK YOU!

    ReplyDelete
  17. AmyDecember 5, 2010 at 10:06 AM

    YAH!! THank you for posting this - it worked perfectly! :) Saved us from buying a new unit!

    ReplyDelete
  18. BoruDecember 5, 2010 at 8:20 PM

    You probably are not tired of hearing this but thank you!!!!! It worked! I actually just bought a leapster 2 for 4 dollars at a consignment store because they said it was broken (although it looks new)
    did what you said and i now have a perfect leapster!

    thanks so much!

    ReplyDelete
    Replies
    1. Rafa BallesterosMarch 28, 2013 at 5:14 PM

      Not tired at all! Thanks for taking the time to comment. It took me a while to get this message.

      Delete
  19. chelleJanuary 2, 2011 at 2:40 PM

    Thank you so much. We received 3 new games for Christmas and when we went to play them the screen was unresponsive! Who knew it would just require a few pushes of a button?

    Now, if only my cracked iphone lcd repair was that easy.

    ReplyDelete
    Replies
    1. Rafa BallesterosMarch 28, 2013 at 5:15 PM

      I had an iphone screen broken and it was devastating :S hope you were able to fix yours

      Delete
  20. AnonymousJanuary 3, 2011 at 8:00 PM

    Thanks for the help with that, do you have any solutions to losing the sound on the leapster2. My daughter has only had this handheld for about two weeks and this problem just started two days ago. HELP!

    ReplyDelete
    Replies
    1. Rafa BallesterosMarch 28, 2013 at 5:17 PM

      Sorry no solution for the sound problem... some related posts here http://www.fixya.com/support/t1667857-leapster_2_no_sound

      But I guess is is not that relevant now...

      Delete
  21. thefishfamilyApril 15, 2011 at 9:04 PM

    ty so much! i really appreciate it. we have 3 kids, so 3 leapster's because i got tired of hearing it's my turn, it's my turn! 2 of the 3 were doing this and we were back to fighting over one again!

    ReplyDelete
  22. edgyteacherApril 17, 2011 at 6:10 PM

    Thank u thank u thank u! I love the Internet!!

    ReplyDelete
  23. UnknownApril 20, 2011 at 12:19 AM

    I purchased two leapster 2 units for my twin cousins first the younger twins leapster stop working independenyly and only worked while charged, then both devices stopped working completely!!!Imagine having both units not working right before a long distance trip:( I troubled shooted with all the tips listed above and nothing they will not power on:( what should i do?????

    ReplyDelete
    Replies
    1. Rafa BallesterosMarch 28, 2013 at 5:20 PM

      you could try this http://www.fixya.com/support/t1272100-leapster_turn
      Had the same problem. I could randomly make it turn on by some bazzarre combination of pushing buttons. Now won't do anything. Call Leapster 800 #, and thought I was getting a bunch of b.s. from a "tech" person, however IT IMMEDIATELY RESOLVED THIS PROBLEM. Remove the battery pack and batteries. Take a pencil eraser and rub/clean the contact point where each battery goes in on the tray (except the coil sides). Reinstall the batt's back in the trey. Use the eraser to do the same thing to the outside contact points on the outside edge of the tray as well as on the Leapster itself where the tray goes. Finally reinstall the the battery tray, and BINGO ! Crazy....I would have lost a bet on this "fix".

      Delete
  24. UnknownSeptember 24, 2011 at 10:31 PM

    worked like a charm for me! thanks!

    ReplyDelete
  25. Stacy FamilyOctober 14, 2011 at 7:02 AM

    Thank you SO much this worked perfectly!!

    ReplyDelete
  26. MakingSenseOctober 23, 2011 at 7:20 AM

    This works great, quick and simple. My daughter will jump out of her shoes when she finds out that she can play with her leapster again.

    ReplyDelete
  27. Joel EngelsmaDecember 8, 2011 at 12:29 PM

    Thank-you! I was ready to get a new one!

    ReplyDelete
  28. rolltide1980December 24, 2011 at 10:42 PM

    God Bless your soul. I was gonna give up until I read your post. I appreciate your help sooooo much.

    ReplyDelete
  29. rolltide1980December 25, 2011 at 8:31 AM

    Gotta wonder why they don't put this kind of info in the instructions. Thank God for helpful people or I would have never figured out how to make it work

    ReplyDelete
  30. nitaDecember 29, 2011 at 8:35 PM

    Thanks....its working

    ReplyDelete
  31. MalkiaDecember 30, 2011 at 7:33 PM

    ....would have never figured that out on my own. I was ready to throw it away. Thank you. It worked immediately.

    ReplyDelete
  32. conorFebruary 6, 2012 at 8:04 AM

    I am hoping to have the same luck but please tell me what is the hint button? I can't figure out your number 2... sorry... please help.

    ReplyDelete
    Replies
    1. Rafa BallesterosMarch 28, 2013 at 5:23 PM

      Please see this image http://leapfrog.custhelp.com/rnt/rnw/img/enduser/leapster2.jpg

      Delete
  33. UnknownFebruary 18, 2012 at 4:56 PM

    Wow, thank you so much for posting this, bought this used for my 4 year old only to find out that the touch screen doesnt work. Now it works just fine!

    ReplyDelete
  34. AnnaForsFebruary 22, 2012 at 9:35 PM

    After i hit a it says its calibrating touch and just goes to a black screen... how long should it take for the cross hairs to appear? the unit itself turns on and goes to the player menus and all the buttons work but the touch screen is unresponsive... also no i dont have a game in lol please any help would be great thanks !

    ReplyDelete
    Replies
    1. Rafa BallesterosMarch 28, 2013 at 5:25 PM

      It should only take a few second... if it doesnt work you'll have to contact leapster customer service. Sorry for the late response...

      Delete
  35. Amy JarmanMay 14, 2012 at 7:21 AM

    I purchased a second leapster to have the second one do this exact thing. I was so upset this morning to find that we now had 2 leapsters with the same problem. This is awesome. Thanks soooooo much. I wish I would have found this site a month ago before I bought the other leapster.

    ReplyDelete
  36. angie robinsonJuly 11, 2012 at 8:09 AM

    Thank you so much! Helped save my daughter's leapster!

    ReplyDelete
  37. Mom to Three AngelsJuly 25, 2012 at 10:32 PM

    Thank you SOOOOO much! I thought it was wrecked!

    ReplyDelete
  38. RaquelAugust 16, 2012 at 8:02 PM

    OMG!!! My daughter's stopped working almost immediately after buying it last Christmas. Without a receipt/warranty, I knew I'd have to buy her another one. Thank goodness I decided to Google the issue we were having :)Now she's the happiest little girl in the world and told me that I'm the best Mom in the whole city!! (she's 3) I better not venture to far or I'll risk loosing my title ;) I DON'T KNOW WHO YOU ARE BUT...THINK I LOVE YOU!!!! THANKS!!

    ReplyDelete
  39. Fawn Stith PhotographyDecember 15, 2012 at 12:09 PM

    THANK YOU!

    ReplyDelete
  40. UnknownApril 2, 2013 at 3:51 PM

    You just made one more little boy very happy. Thanks for thinking of everyone

    ReplyDelete
  41. UnknownApril 6, 2013 at 4:31 PM

    This worked great, thanks for finding the fix

    ReplyDelete

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